Tuesday, May 7, 2019

Marketing questions x 2 Essay Example | Topics and Well Written Essays - 750 words

Marketing questions x 2 - Essay ExampleThe manager must try to book his helps memorable to his customers each time he provides it. Though there are no head considerable benefits from intangible helpings, manager must give priority to this process as it helps him/her to circulate the gull name.Inseparability of services means the services brooknot be separated from the persons or sources that provide them. This feature helps the marketer to honor a good relationship with his /her customers. Since the services are inseparable from the provider, the manager or his staff should be pleasant and polite enough while providing their services in order to ensure good service experience to the customers.Variability or heterogeneity of services is another important tool to anchor a firms sustainability in market. It means services are variable on the ground of identity of service providers and service delivery time. The customers always like to get the most efficient and consistent servic e whenever they require it. Hence, in order to meet customers needs, managers have to develop well-organized selection and training programs for their staffs. The marketer can also arrange a customer satisfaction monitoring system which would help him/her to assess the do of the services provided. Peishability of services also have considerable significance in the development and execution of selling plans. Perishability of services means, the service is decayed quickly or cannot be stored as it is intangible. In order to track the perishability of services, managers must try to maintain a balance between the demand and supply of their commodities (Fisher, Pride and miller 32-33).The characteristics discussed above can be explained with an example of a service experience I have had as a customer. Once I visited a car showroom to get detailed

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